2.6star
6.22K reviews
5M+
Downloads
Everyone
info
About this app
The PingID® mobile app is a user-friendly solution designed to improve the security of logins and verify an end user’s identity. This app provides mission-critical security features for administrators and offers offline support when a device lacks a signal. The PingID mobile app is designed for use with PingOne®, PingFederate®, and PingOne Verify®. Before installing this app, please confirm that your company or organization has licensed the use of PingID or PingOne Verify. For further details, please contact your administrator or Ping Identity support.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.6
6.1K reviews
Anthony Coleman
- Flag inappropriate
March 13, 2024
The recent update contains UI options that are baffling at best, actively harmful at worst. The new push notifications where you were prompted to "Authorize" or "Decline" have changed to "Yes" and "No" where you have to tap the word specifically. It makes the login experience needlessly tedious and precise to tap such small words for your actions.
26 people found this review helpful
A Google user
- Flag inappropriate
August 19, 2019
Awful, just absolute garbage. Ever since the recent update, the swipe prompt fails to load, authentication times out and I'm I'm locked out of email. This is the worst app in existence. It's painfully unfriendly to install and pair and once you finally get it, it fails to prompt for a swipe so I can't connect regardless. I'm forced to use this to access work email, but since it refuses to work, I have no access at all. I'd give zero stars if possible.
244 people found this review helpful
Dan Bierkamp
- Flag inappropriate
September 11, 2021
Initially, I didn't mind being forced to use it by my work. Relatively easy setup, even for the old folks, and they quickly got used to having to hit a button on their phone when logging into systems. However, having no ability to change what phone I'm using built into the app is just bad design. I'm at work right now on a Saturday, unable to log in due to getting a new phone last night, and the people in my company I'm supposed to contact to reset everything don't work Saturdays. Poor design.
219 people found this review helpful
Ping Identity Corporation
September 11, 2021
Hello,
If you still have your old phone then you can get into the PingID app and into the “Change Device” option in the settings pane. It will give you a QR code for the new app. In case you don’t hold your old device you will have to reach your helpdesk or IT for a new QR.
What's new
- We’ve updated the lock screen notification to include the name of the organization and its icon, the name of the app or account the user wants to access, and the city in which the accessing device is located. The lock screen notification appearance has also been redesigned.
- Improvements to security, performance, and reliability.
- Improvements to security, performance, and reliability.
App support
phone
Phone number
+13034682900
